BUDDYSHIELD relies on advanced technology to verify the authenticity of deliveries and returns. It uses methods like customer authentication, where it confirms that the person receiving or returning an item is actually who they claim to be.

You can access the BUDDYSHIELD icon on the dashboard, agree to the terms and conditions, and subscribe.

Certainly! BUDDYSHIELD offers comprehensive reports and analytics on delivery trends, patterns, and potential fraudulent activities. These insights empower businesses to pinpoint areas for enhancement, identify emerging risks, and optimize delivery operations for heightened efficiency and security.

At present, BUDDYSHIELD is designed to be implemented for all shipments rather than on a selective basis. This comprehensive approach ensures that all deliveries are consistently protected against potential losses and misconduct prevention. If you have specific concerns or requirements regarding the implementation of BUDDYSHIELD, please feel free to reach out to our team.

While our goal is to ensure the successful delivery of all shipments, we acknowledge that unforeseen circumstances may sometimes disrupt the process. If that happens and it's not your fault, we'll take care of the shipping charges.

Yes, BUDDYSHIELD provides notification services to inform consignees about scheduled deliveries, ensuring they are aware and prepared to receive their shipments promptly through WhatsApp and SMS

BUDDYSHIELD facilitates returns initiated by the consignee according to the established return policies of the business.

In the event of a consignee claiming they were not contacted for delivery confirmation, BUDDYSHIELD investigates the matter thoroughly. We cross-reference our records of communication attempts and take appropriate steps to address any discrepancies or concerns raised by the consignee.

BUDDYSHIELD will apply to those recent orders once you have opted for the service.

Using BUDDYSHIELD typically incurs standard shipping costs and subscription charges for the service.

Certainly! BUDDYSHIELD has the capability to request additional evidence,such as VOC, when a return is initiated. By doing so, it discourages fraudulent claims and helps safeguard your profits.

Absolutely! BUDDYSHIELD prioritizes data security to safeguard your customers' information.

In the rare instance where a shipment, despite confirmation from the consignee, cannot be delivered and is subsequently returned, BUDDYSHIELD provides assurance by refunding the shipping charges to the business. This policy ensures that businesses are not financially penalized for circumstances beyond their control, with the added reassurance of call confirmation conducted by our dedicated team.

A specialized solution for safeguarding against failed deliveries and fraudulent returns. Our tailored approach offers an extra layer of security. Plus, if we fail to deliver your shipment and it was validated by our team, we refund your shipping charges to ensure you bear no losses.

Yes, with BUDDYSHIELD, you can enhance your delivery workflow professionally and efficiently, ensuring seamless operations and maximum productivity without any disruption.

If a consignee refuses delivery without a valid reason, BUDDYSHIELD thoroughly investigates the situation and documents it carefully. We then share detailed proof of delivery attempts with the sender, including timestamps, delivery notifications, and relevant documentation, to support the delivery attempt.